Tenant Services

Submit a Maintenance Request

Use this form to submit a request for service or maintenance. Be sure to include the complete address, including the unit number in the "Property Address" field.

If the situation is an emergency, please call us at (614) 261-1935.

Your Name:

Property Address (include unit number):

Your Phone Number:

May we enter the property with our key?
Yes No

Please describe the request in detail:

Are there any alarms or animals on the property?

Upload up to 3 images of your maintenance need(s):

URL (Leave this blank):


Make a Payment

Send check/money order/cashier’s check via U.S. Mail to:

Realty Executives Central
4701 Olentangy River Rd
Suite 204
Columbus, OH 43214

Automatic bank check:

Some banks provide a service where you can have a check automatically mailed to us each month. Please list your address in the account number section and have it mailed to:

Realty Executives Central
4701 Olentangy River Rd
Suite 204
Columbus, OH 43214

Hand-deliver to our office:

Payments will be accepted at the above address during regular business hours – Monday through Friday, 8:30 AM to 4:00 PM.

There is a drop box on the side of the building located to the right of Entrance B’s steps.

Automatic debit from your bank account:

Fill out this authorization form that permits Realty Executives Central to automatically withdraw the rent from your bank account between the 1st and 5th of each month.

Please return the completed form to shandramcnelis@reccolumbus.com.

Use the form below to make a payment through PayPal:

After you fill out the required information, you will be forwarded to PayPal.com to securely complete your transaction.

Once you reach PayPal.com, you may pay with a credit card or a PayPal account. You do not have to be a registered user of PayPal.com to use this service.

A convenience fee of 4% will be added to the amount you choose to pay.

I am the:
What address is this payment for?
I would like to pay this amount:
$
Is this payment late?**
Yes No

**If you select "yes" a late fee of $50 will be added.

Questions? If you have any questions, please contact us.